EMMA DIAGNOSTIC

A professionally designed interactive hospitality appraisal

Mystery Shopper

A visit as an ordinary guest, scored on what actually happened — with live reporting while you go.

Two-page brief (PDF)
—visit questions at most — you only see the ones that apply
—parts of the visit at most
LIVEscore & report

Answer from what actually happened. There are no “good” answers to chase. Each line asks what you saw, so the report shows the venue as a real guest finds it.

🔒 YOUR DATA BELONGS TO YOUYour answers stay on this computer. Dinewise does not keep them. Save, print or share only when you choose.

Been here before? Save yourself some time.

Load a saved Mystery Shopper visit and carry on where you stopped.

Step 1 · What kind of place is this?

Pick a venue type first.
What this venue offers (tick what applies)

Step 2 · This visit